About Bespoke Property Solutions - Integrated FM

We are a proudly Australian-owned and operated facilities management company based in Castle Hill and Ballina, NSW. We deliver a wide range of fully integrated property services across eight sectors, helping businesses run cleaner, safer, and more efficient facilities.

Our Story

Established in January 2020, Bespoke Property Solutions was created to give NSW businesses something the industry was missing: a single, trusted facility management partner who could look after their properties and the people they are responsible for, under one roof.

Our team of property management specialists brings more than 40 years of combined experience to every client engagement. With over 36 employees and 80 clients served to date, we have built our reputation the old-fashioned way: through consistent delivery, honest communication, and a genuine commitment to getting it right.

Today, Bespoke Property Solutions delivers fully integrated facility management services across eight sectors throughout New South Wales, from health, aged care and education to retail, government, transport, and beyond.

Director on site with the integrated facility management team

How We Work

01

Our Approach

We build every service package around your property, not around a standard template. Before we scope a single service line, we take the time to understand your environment, your budget, your risk profile, and your compliance obligations. That groundwork is what allows us to deliver a solution that fits your operation rather than one that needs constant adjustment.

02

Our Vision & Values

Our vision is to be the facility management partner that local businesses genuinely rely on. Not because they are locked into a contract, but because we consistently deliver on what we promise and make their working lives measurably easier.

03

Our Commitment to Safety & Sustainability

Safety is not a compliance checkbox for us. It is the foundation of every service we deliver. Our teams operate in accordance with the Work Health and Safety (WHS) Act 2011 and SafeWork NSW standards, with documented procedures, regular audits, and clear incident reporting protocols across every site and every service line. When you engage Bespoke, you have the records to demonstrate due diligence, not just the assurance that things are being handled.

Why Choose Bespoke for Integrated Facilities Management?

With Bespoke Property Solutions, you get a partner who takes full responsibility for your facility. Our integrated model reduces operating costs, eliminates the inefficiencies of managing multiple contractors, and can scale with your portfolio.

Every service line is standardised, documented, and reported against real performance data, so you always have the information you need to make confident decisions about your facilities.

We are also the kind of partner who picks up the phone. As an Australian-owned, founder-led business, we invest in relationships, not just contracts.

Integrated facility management team delivering services to NSW clients

About Us FAQs

Who is Bespoke Property Solutions?

Bespoke Property Solutions is an integrated facility management company in Australia (based in NSW) specialising in tailored commercial property services.

What does Bespoke Property Solutions do?

As a comprehensive property services company, we provide maintenance, cleaning, pest control, landscaping, and more for properties in various sectors including health, government and defence, retail, education, mining, transport and infrastructure, entertainment and more.

How long has Bespoke been operating?

Bespoke Property Solutions has been operating for over 6 years, since January 2020.

Where is Bespoke Property Solutions based?

Our offices are based in Castle Hill and Ballina NSW.

How do I get a quote?

The best way to get a quote is either via the Contact page of the website or to call us directly on 1300 330 225.

Send us a message and get a quote today.