Services
What We Do
Establish Performance.
For us, Integrated Services means tailor–making every services package not just to our clients specific needs, but to their geographical and business profile, as well as their working culture.

Our philosophy is to assume full operational responsibility, share our knowledge and work collaboratively with clients, in order to deliver maximum availability and reliability, process integrity, increased safety and sustainability, and reduced life cycle cost and risk.
Bespoke Property Solutions provides a broad range of services within its integrated portfolio, which are customised to suit the specific needs of your property.
We can provide focused specialist resources to bring control back to your property and facility management services via our ethos of transparency and accountability.
Bespoke Property Solutions delivers industry-leading property services on the strength of our quality standards and reporting systems. We establish performance benchmarks across all areas of our business and implement KPIs to continually measure and monitor our service performance.
Our range of integrated, end-to-end solutions has steadily expanded to address the specific needs of our clients; we are able to innovate, deliver change and support client operations, assets, and infrastructure.
Our Services Include:
Maintenance – Scheduled and Ad-hoc
Hygiene and Washroom Services
Pest Control
Landscaping and Ground Maintenance
Cleaning
Appliance Testing
Painting and Graffiti Removal
Concierge/Customer Service Desk
Consumables and Paper Goods
Waste Management and Recycling Programmes
Energy Reduction
Sectors We Service
Our Management team has over 40 years’ experience and our clients know that by working with us they are benefiting from a track record of delivery, trusted relationships, and quality service. Put simply, we hit the ground running and make a real difference from day one.
Health and Aged Care
From ward cleaning, security and waste management to pottering and planned building maintenance, we can deliver the full range of facilities and energy services. We also provide a wide range of domiciliary care to help people live happier and more independent lives.
We work with hospitals, doctor’s surgeries and private sector providers to improve people care and create clean, safe and effective environments for patients, residents, staff and visitors.
We continually invest in innovation; we create efficiencies through self-delivery and our people are highly trained and passionate about providing a quality of care they would choose for themselves and a family member.
Commercial
Bespoke specialises in providing services for businesses who wish to focus on their own core competencies, not on running and maintaining their facilities. We also work best where there is high risk and reputation is important, we can protect these companies’ assets and also their brand and/or image. Our services will maintain your compliance, be flexible to adapt as your business changes, yet drive down costs, all whilst minimising your administration time and enhancing tenant relationships.
Education
Bespoke understands that the smooth day-to-day running of our learning environments is vital for students, teachers, and the community. From schools to universities, classrooms to student accommodation, we specialise in taking care of buildings so that teachers can concentrate on inspiring the next generation.
Retail
Our management team and team members have worked with so many retailers, from specialty chains to shopping centres, banks, supermarkets, and cinemas that we really understand retail. Through delivering cleaning, security, grounds maintenance, customer service, painting and maintenance services, bespoke creates a safe and well-presented environment that enhances our client’s brand and creates greater engagement with the local community.
We have effective Public Liability and Risk Mitigation systems that help protect our client and ourselves from third party claim exposure. Our integrated approach allows us to deliver better than industry standard loop times and our incident trending risk mapping program allows us to apply effective risk mitigation practices to reduce future incidents.
Government and Defence
Bespoke recognise the pressures placed on Government departments to increasingly deliver high-level front-line services with reducing budgets. Bespoke’s service model provides government authorities with the flexibility to choose multiple service lines and for these to be delivered through a highly trained, motivated and committed workforce in the most economical manner, whilst embracing resources from within the community regenerating wealth and employment within the community.
Bespoke has an extensive and proven Small to Medium Enterprise Program that supports the sustainability and growth of local service providers through an engagement platform that allows local enterprises to benefit from government business.
Utilities and Industrial
From distribution centres, major manufacturing plants, power stations, oil refineries, and water treatment plants, all are highly technical environments, demanding specific professional skills from those who maintain, secure, and clean them. We have both the experience and the expertise to provide you with an efficient and cost-effective service tailored exactly to the demands of your site.
We have an outstanding track record in health and safety, and the skills to develop, maintain and protect the value of your investment. Whether we are installing renewable energy technologies, or carrying out routine maintenance, you can trust us to offer you a professional and cost-effective alternative to doing it yourself.
Leisure, Sport and Entertainment
Our management have decades of experience delivering services for world famous football clubs, Iconic stadia, entertainment venues and racecourses, and many other sports and leisure sites. Our offering is based on a sustainable approach, reducing costs where needed, protecting your venues and training our people in safety and customer care so they add value to your customers experience whilst enhancing our client’s brand.
Our teams flex with your seasons and events, providing a proactive and managed turnaround after every event so you’re ready for business the same or next day. All this is delivered without fuss, in house, seven days a week.
Aviation and Transport
We understand the special issues involved in working in transport hubs like airports, ferry terminals, ports and rail and bus stations. Combining an efficient and appealing environment for passengers with the need for safety and security is a constant challenge, but one we can help you meet.
Whether its services like cleaning, security, traffic and car park management and maintenance, or specialist tasks like baggage screening, CCTV monitoring, we offer a professional, cost-effective approach tailored to your precise needs.
Mining and Resources
The resource industry faces increasing pressure, and it is becoming more important to retain workers, maximise productivity and minimise impact on the surrounding environment, all with a focus on increasing efficiencies, driving innovation, and delivering value for money. Bespoke’s key point of difference is our proven ability to deliver a technology led people solution, with employees who are well presented, well trained to deliver an outstanding service. Our reporting systems allows our clients to maintain control, access information for decision making 24/7, and can adjust our services to suit their needs.
Our employees provide a welcoming service, supporting those who are away from home and providing high standards of customer service to ensure your staff and subcontractors are well fed, rested and feel looked after to maximise their productivity, increase their engagement and reduce turnover. Our focus on safety and appropriate training gives you re-assurance, we have proven systems and work methods and ensure all employees are aware of how to do their job safely and to the highest standard of quality.
